When you’re in the market to buy or sell a home, getting stuck in an exclusive long-term contract with a Realtor® who doesn’t give you the time of day, aggressively market your home, or keep you informed every step of the way can become your worst nightmare!

What most buyers and sellers don’t realize is that the exclusive contract that you sign when deciding to work with a real estate agent does not always have an explicit release clause in it.

Unless the  broker takes pity on you (which might not happen) you could be tied to that Realtor until that contract expires.  Not to mention, depending on your agreement and the circumstances, that Realtor could hold you liable for commissions earned when/if you successfully complete your transaction.

This situation can cost you valuable time, money and stress!

When you work with me, I help relieve some of that stress.  If you are not completely satisfied with the level of service that I am providing, you can cancel your listing with me at any time. No hassles.

I have strong opinions about professionalism in real estate.  I believe that if you are unhappy with the service you receive, you should have the power to fire your agent.  It takes a strong belief in one’s capabilities to take this kind of stand, but I never settle for less than the highest standards from myself.  I am confident you will be happy with my service and results.  That’s the simple truth!  I always stand by my service and my ultimate goal is to provide you with an experience that you can confidently and gladly refer to others.

The Guarantee:  If you’re unhappy with the service I am providing you, I ask that you first discuss it with me because I would like the opportunity to improve.  Simply explain the problem to me, and give me a minimum of seven days to fix it.  If you are still unhappy, simply ask for an unconditional release in writing, emailed to ryan@betteraustinliving.com

You’ll have your release in writing, and you’ll receive a copy of the MLS data sheet or buyer’s representation agreement showing “Cancelled” status within 48 hours of receipt of your request.

How many agents do you know of that are confident enough to make this kind of offer? I’m glad to report that I have never had a single client take me up on this offer.  I aspire to give each and every one of my clients with the respect and attention they deserve.  I pledge to do the same for you.